Frequently Asked Questions

The delivery time usually ranges from 4 to 8 weeks, depending on the complexity of the project and the availability of materials. After your order is confirmed, we will provide a more accurate delivery estimate, ensuring that you are always updated on the progress of your project.

Yes, we offer the possibility to see material samples before confirming your order. We believe that choosing the right materials is essential for your satisfaction. Please contact us to schedule a visit to our facilities or request specific samples for evaluation at home.

The measurement and installation process begins with a visit from our specialized team to your space. We will take detailed measurements to ensure a perfect fit. After the furniture is produced, we will schedule a convenient date for the installation, which will be carried out by qualified professionals to ensure quality and a flawless finish.

Due to the customized nature of our products, we do not accept returns. However, if the furniture has manufacturing defects or does not meet the agreed specifications, we ask that you contact us within 7 days of delivery. We will assess the situation and, if necessary, proceed with repairing or replacing the item as appropriate.

We offer free after-sales assistance for all furniture with manufacturing defects. This covers materials and labor. If you identify any issues during the warranty period, please contact us, and we will be available to assess and resolve the situation. The warranty does not cover damage caused by improper use, normal wear and tear, or unauthorized modifications.

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